5

Eric said he was pleased with the service, and he has used the facility for awhile now.

5

Jeff said the business got him in the next day and the service was good.

5

Raphael said they always take good care of him.

5

Riz said this business is quick and they are easy to work with.

5

Our 2009 Mini Cooper belongs to our daughter. Our only child....so you can imagine the care we put into finding a repair shop that will keep her safe on the road. European Auto is that shop. They really care about the quality of their work. As a woman I *really* appreciate the fact that they've never tried to upsell me, with "Pink Repairs". You know....the ones a lot of shops throw in because they assume chicks don't know about cars. They saved us over $1,000 in repairs that another Mini shop told us we needed to fix a problem. European found that the problem was actually caused by something totally different that only cost a few hundred to fix. We recently brought the Mini in because it was leaking coolant. After rooting around under the hood I figured out it was the thermostat/hose seal; a known problem in 2nd Gen Minis. Took it into European because I am now way gonna rip apart that tiny engine to get to said thermostat without proper tools. They said it was the thermostat and had my daughter's car diagnosed and repaired in under 36 hours. Would have been faster, but they test drove, let the car sit overnight, test drove in the morning, and checked for leaks again before giving the car back for my kiddo to drive. And they only charged us 5 hours labor for the entire repair and a full day of testing. Lastly, after finding out I was going out of town and that my husband works about 45 minutes from home, our mechanic gave my daughter his card and told her to call him personally if she saw any of the possible problems that might occur in the rest of the coolant system (10 years in Texas heat does bad things to rubber and latex).

4

Debi said she loves them. They always offer fair prices. They are nice people. Tony is great. Some of the wires to the battery were left out.

4

Kalie said she would recommend the business for service.

5

Theresa said the staff were very good. The man at the front desk who she talked to was very attentive to her needs.

5

Mayra said the staff did a really good job servicing her vehicle.

4

Daniel said the staff did not finish diagnosing his vehicle. They were very professional. Because they did not finish diagnosing the vehicle, they could not fix his vehicle. They were great to work with, though.

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