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5

Eric said the business was great, transparent and responsive. They communicated well about the issues with the vehicle.

5

Nick said the business was thorough and they answered his questions.

5

Walid said this business listened to what his issue was. They fixed it and showed him what they did to his vehicle.

5

Peter said they made him feel comfortable, explained what was going to be done to his vehicle and gave him a thorough quote.

5

Aleisha said she liked the customer service provided by this business.

5

Andree said he has used them for a very long time and he has confidence in them.

4

Nicholas said the cost for the repair was more than he expected. He said it also took longer for his vehicle to be repaired than expected but he understood the reasons.

4

Simon said the business is okay but not perfect.

5

Had a persistent recurring, intermittent "check engine" light on my 2010 BMW X5, resulting in codes that weren't correct, ghost codes and other difficulties in diagnosing the issue. These guys were persistent - kept the vehicle until they found the source of the issue and repaired as expected. During the process they handled the warranty process with expertise, and took care of my rental car charges. The dealer would have sent me home as they have before with "we an't find anything wrong", only to have me back in there multiple times asking them to fix the issue again. My hat's of to these guys at European Auto Care - the whole team knew what was going on and was able to communicate status anytime I called. Ultimately, even though a frustrating experience ( not caused by them) they got things fixed. My hat's off tho their persistence, honesty and pride in doing a good job for me.

5

Allen said the business did what they said they would do.

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